Customer Service

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High quality headsets and peripherals with reliable, next working day delivery to Mainland UK. 
Free impartial advice for all of your headset needs including expert technical support.
We supply to call-centres, small office or home workers and our experienced account managers
can give independent advice, providing solutions tailored to meet your individual needs.

Guarantees

Most of our headsets carry a two-year manufacturers warranty.
All other warranties are subject to individual manufacturers stipulations.

Returns Procedure

In the first instance please contact us so that we know you are returning your headset.

Please included with the headset the following information:
Your Name
Your Address
Your Contact Number
The Original Order Number and/or our Invoice Number
A Brief Description of the fault/complaint

All warranty items should be returned to

By Post (e.g. Royal Mail):
Headset Sales Ltd,
Warranty Returns,
PO Box 42,
Birkenhead,
CH41 8FP

By Courier (e.g. DHL):
Please call for alternative, courier delivery address.

Please do not send to PO Box above.

Customer Service e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Headsets Guarantee

All our  new headsets carry a TWO year manufacturers guarantee.
Our refurbished headsets carry a
FULL TWELVE MONTH WARRANTY.

VAT

ALL prices displayed on this website EXCLUDE VAT & CARRIAGE.
VAT & Carriage will be added at the checkout at the current rate.

Special Offers

Be sure to take a look at our special offers.
Click here for full details of our offers: Special Offers