During checkout you will be given several delivery options - we believe in giving you, our customer, the choice.
UK Delivery - FREE:
We offer FREE delivery within the UK for all orders over £50. Delivery is within 7 working days of receiving your order. If you choose this option your order is not insured and is sent at your risk.
UK Delivery - 3 Working Day Insured:
Delivery within 3 working days ( excludes weekends and Bank Holidays ) Insured for up to £500
UK Delivery - Next Working Day Insured:
Delivery next working day (excludes weekends and Bank Holidays ) Insured for up to £1000.
Further delivery options are available including timed deliveries, weekend deliveries and higher insurance levels - please Contact Us for your specific requirements.
If for any reason you wish to cancel your order please e-mail detailing your order number. If the order is for a stocked item (i.e. NOT special order) and the order has not already shipped from Headset Sales or our suppliers a full and immediate refund will be made.
If the item has shipped then the customer will need to arrange for its safe and complete return before a refund can be made. Please see the returns policy below.
If you need to return an item to us the simple answer is - no problem - we have our famous
14 day No Quibble Money Back Guarantee
Simply telephone us on 0151 653 8082 0930hrs - 1630hrs Mon - Fri UK time or email us at
We will need your postcode and date of purchase, we will sort out your return swiftly.
We accept returns within 14 days of purchase and comply fully with Distance Selling Regulations and European Legislation. We would not have survived 28 years if we didn't keep our promises!
Please ensure you keep ALL original packaging and paperwork as some manufacturers do not allow returns / credits without the original packaging.
All returns should be sent to the below address unless otherwise instructed:
Headset Sales Ltd.
PO Box 42Birkenhead